Who we are.

We are a subsidiary of Siemens Healthineers and tirol kliniken. Through our affiliation with one of the largest medical technology groups, we are internationally active and distribute our products worldwide. At the same time, we have a regional connection and a direct link to medical care in Tyrol through tirol kliniken (association of Tyrolean hospitals).

 

We are 125 people from different countries and cultures. What unites us is the joy of our work and the sense of purpose behind it – being able to help shape and improve healthcare every day. As a company, we foster an engaging and sociable work environment and a sense of community by supporting and treating one another as valued teammates, allowing us to aspire to ever greater heights together.

What we do.

We develop high-quality software solutions for the healthcare industry. Our product lines are in use worldwide as part of the Siemens Healthineers portfolio.

 

We design our solutions with the needs of our customers in mind. Our products enable lean and efficient workflows that support optimal and high-quality patient care. In this way, we make an important contribution to the healthcare sector.

 

In addition to product development, we support our customers from the planning to the implementation stage and beyond. With our professional expertise, our knowledge of healthcare workflows and processes as well as our many years of experience in the field of clinical information systems, medical data archiving and cross-institutional networking, we assist with implementation and training concepts, and offer support during continuing operations and release upgrades.

 

Our projects take us to more than 33 countries, from Europe to Chile, South Africa, China, Japan, and Australia. We are valued as a reliable partner who is known for efficiently and successfully implementing complex projects worldwide.

Our products
and services.

Our portfolio includes two product lines, eHealth Solutions and syngo.share, as well as services in the area of CIS. We continuously improve our products with curiosity and passion. With Siemens Healthineers and tirol kliniken, we have two strong partners at our side. Together, we are able to make significant contributions to shaping the future of healthcare.

eHealth Solutions

Our eHealth Solutions product line supports the creation of healthcare networks and connects healthcare providers to enable successful cross-institutional collaboration.

 

Our applications facilitate close collaboration and communication between healthcare professionals and their patients. They help achieve better and faster results, enable healthcare providers to increase productivity, and empower patients to actively participate in their own healthcare.

 

eHealth Solutions is an integral part of the Austrian Electronic Health Record (ELGA). The Swiss Electronic Patient Dossier (EPD) or the Electronic Health Dossier (EGD) in Liechtenstein are also based on our product. We support these projects with our software and with our years of experience in the field of health IT.

syngo.share

Our syngo.share product line is a powerful medical documentation management system with long-term archiving functionality. With syngo.share, medical imaging and multimedia data can be captured, stored, viewed and distributed across departments within a healthcare organization. In this way, syngo.share supports comprehensive medical documentation and allows healthcare providers to construct a complete picture of their patients.

 

For our parent company Siemens Healthineers, we supply syngo.share as an essential part of the product portfolio in the field of intelligent imaging and processing.

 

Some of our installations are among the largest and most advanced long-term archiving and data management solutions in Europe.

CIS-related services

Our experts in the field of CIS support our co-owner, tirol kliniken, in the operation, maintenance and further expansion of the clinical information system.

 

A CIS is the heart of IT-supported patient care in a hospital or hospital group such as tirol kliniken. All patient contacts as well as medical data such as diagnoses, findings and doctors' letters are recorded in the CIS.

 

For tirol kliniken, we carry out the project-oriented implementation and adaptation of the hospital information system. In addition, we offer the following services: Adaptation of the standard CIS software, implementation of special requirements, technical and organizational integration into the IT landscape, training, automated system monitoring as well as error analysis and correction. All of this is aimed at ensuring the highly available operation of the clinical information system, guaranteeing the smooth day-to-day work of thousands of hospital employees and thus supporting patient care at tirol kliniken.

Certificates and
standards.

Quality, security, and data protection are central topics in our daily work. Since our fields of activity are healthcare and IT, we approach these topics with the special care and commitment they require and deserve.

 

We have a quality management system that regulates and safeguards our work processes. It is reviewed in regular internal and external audits and continuously developed in the interests of continuous process improvement. 

 

In addition, we place particular emphasis on interoperability and smooth data exchange within a network in the development of our products and solutions.

 

We have the following certifications and meet the following standards, among others:

ISO-Zertifizierungen
EN ISO 9001
EN ISO 13485
EN ISO 50001
EU-Qualitätsmanagementzertifikat nach Medical Device Regulation - MDR 2017/745
Web Content Accessibility Guidelines (WCAG)

Our technology partners.

For us, interoperability means not only providing a certain standard for collaboration with other providers, but also maintaining a good relationship with our partner companies. This allows us to work together to meet our customers' needs and expectations.

 

With our technology partner program, we support manufacturers of IT systems in connecting to our solutions. By providing training, access to development and test environments, as well as documentation of our programming interfaces, we enable optimal integration.

 

Our cooperation is based on reliability and mutual trust. In this way, we want to ensure sustainable benefits for us and our customers.