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Projekt Management


Our experienced and certified employees manage projects around the globe: product-and long-standing know-how for the implementation of complex IT systems in health care.
For the classic project management methods we use project management tools for project initialization, project planning / control / controlling / communication, piloting and roll out and make that also for operation and maintenance.


Process analysis and actual survey


Our interdisciplinary team has many years of practical experience in the hospital - both medical and nursing care in the area. In addition, our employees have built in extensive process know how in numerous projects around the world.
We ask the right questions!
Process analysis and survey is among the most important stages in the implementation of complex IT systems in health facilities. The more thorough the analysis, the better the target concept. The more efficient and user-friendly solution for the implementation of clinical practice!


Solution Design, organisation and technology


The results from the initial analysis should flow into the design of processes, organization and technology book. Essentially based on our years of experience from projects in health, we offer not only concepts based on our products, but also benchmarks for other clients.


Customizing and implementation


All clinical information systems (CIS) have the same functions - but they are different. They are based on different architectures and use different technologies and tools. Our employees are very familiar because of their years of experience. This guarantees an efficient and qualified mapping of clinical processes. If a system does not provide certain features available, we are implementing our own existing tools. That is the reason why we are a very powerful partner for our customers!


Training and Commissioning


Key users and end-user training is an essential component for successful commissioning of clinical information systems. ITH icoserve has successfully provided training and training concepts, which are valued for many years and tested by our customers. We are happy to create training plans for all your individual needs.


Operation, maintenance and support


For the day-to-day running of clinical information systems we offer successful approaches. Disturbances and adaptations, we deal with great experience, flexibility and technical skills: e.g. release upgrades of software systems in live operation, complex processes such as reimplementations. Our total care package is completed with our long experience in the sector of hotline infrastructure.

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