ITH icoserve´s mission statement

Mission

ITH icoserve is a provider of innovative software solutions and services in health care. We develop high quality solutions for image and multimedia documentation, patient-centric document management and intersectoral networking / e-health, and implement a self-developed solutions as well as the clinical information from leading international manufacturers in the health sector.

Vision

Starting from the existing areas of expertise ITH icoserve would like to develope up to a complete vendor of integrated IT solutions in the health sector during the next years.We would like to offer our solution portfolio as a one-stop-shop to our customers. Our high-quality products allow easy and efficient work processes to our customers and thus support their focus on an optimal and high-quality patient care.

Environment

Our customers

The fulfillment of the requirements of our customers secures the basis for our success. As a reliable partner, who also acts in complex project environments efficiently and professionally, we strive to maximize customer satisfaction and a trusting and lasting relationship with our clients. We include all stakeholders in developing a customer oriented optimal solution

• to users of our software: doctors, nurses and medical staff receive powerful tools for patient treatment, which are precisely adapted to their operations.
• for IT management and system administrators: they will benefit from the easy administration and consistency of our solution.
• for the Hospital Management: The compelling advantage is the economy and quality of our solutions and services.

Our employees

Our employees are the source of our success. They are characterized by high technical competence and personal commitment. An optimal working environment, as well as fun to create the work environment in order to achieve the highest degree of motivation, performance and quality. Through continuous development of skills of our employees and the organization we lead the company together in the future.

Stake holders

The economic success is the main basis for our existence. Therefore, we act in terms of a growth-oriented, long-term stable development.

Partners

The cooperation with partner companies serves the goal of the needs of our customers to provide the best possible satisfaction. Our partnerships are long-term, they are based on reliability and thus brings mutual benefits.

Research and Innovation

We apply to the exchange with scientific institutions and put innovative developments in research collaborations. The support of research and innovation we see as a mandate from the public.

Legislative body

We guarantiee the interpretation of compliance with all legal and regulatory requirements as a minimum requirement to ensure safe use of our products to. In addition this represents the basics for our entire business activities. By maintening and developing an effective quality management system we put these requirements into practice.

Competition

Under free competition, we act fairly and objectively. Our conviction lies in the quality of our solutions.